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WELCOME TO
North Star Cleaning

Family Orientated, Professional Service, Guaranteed Results

About Us

Established in 2000, North Star is a local, independent, family-owned carpet cleaning company operating throughout Kent and the Surrey areas.

North Star is the premier choice for local homeowners and businesses in need of dependable, trustworthy services provided by skilled and experienced professionals.

Our fully insured team delivers exceptional, durable results you can count on.

We take pride in offering honest advice customised for each client, along with clear and transparent pricing.

If you are looking for the best, you are in the right place.

Why settle for anything less?

Our 5 Star Winning Protocol

Our professional cleaning service employs an intensive process to rejuvenate your carpets and upholstery, addressing persistent stains and eliminating deeply embedded dirt. This thorough procedure utilises specialised tools and environmentally-friendly cleaning products, ensuring that each step is tailored to achieve outstanding outcomes. We place great emphasis on precision, guaranteeing an exceptional clean that not only enhances the appearance but also prolongs the lifespan of your carpets and upholstery.

Pre Inspection
Pre Conditioning
Pre Vacuum
Agitation
Extraction
Speed Drying
Stain Treatment
Final Inspection
Pre Inspection
Pre Conditioning
Pre Vacuum
Agitation
Extraction
Speed Drying
Stain Treatment
Final Inspection
Most Popular Services

£3.40 plus VAT per square metre

From £90 plus VAT
From £30 plus VAT per seating unit

from £8.00 plus VAT per square metre

from £250 plus VAT
A sneak peek into our other services…
Bio Hazard Cleaning

Biohazards are biological substances that can endanger the well-being of living organisms, particularly humans.

These hazards encompass various materials, including medical waste, microorganisms, viruses, and toxins sourced from living organisms, all of which have the potential to adversely impact human health. Examples of biohazards include both common and uncommon substances like mold, fungus, waste, industrial chemicals, and pests.

You don’t want to see the toilet…

Are you tired of ordinary cleaning services that offer nothing more than a tidy space? Imagine walking into your freshly cleaned space, not only to find it spotless and immaculate but also to discover a special surprise waiting for you. With our exclusive loyalty program, your desire for a clean environment is taken to a whole new level!

Here’s what makes our loyalty program truly irresistible:
  • The Power of Progress: Every service you book with us brings you one step closer to unlocking extraordinary rewards. We want to celebrate your loyalty by treating you to a remarkable surprise on EVERY third visit. It’s our way of saying “thank you” for choosing us as your trusted cleaning partner.
  • Unleash Your Cleaning Journey: Your loyalty membership allows you the freedom to indulge in any of our premium services. Whether you’re in need of a meticulous deep clean, a rejuvenating carpet treatment, or a specialized organizing session, the choice is yours. Let us transform your space into an oasis of cleanliness and relaxation.
  • Share the Joy: We believe that good things are meant to be shared. As part of our loyalty program, we encourage you to spread the joy of our exceptional services with your loved ones. When you refer a new client to us, both you and the referred person will receive an extra bonus on our next visit. It’s a win-win situation for everyone!

Joining our loyalty program is incredibly easy and hassle-free. At North Star, we strive to make the process as seamless as possible for our valued customers. Simply communicate your interest in joining the program to our staff when you book your appointment, and we will take care of the rest. There are no complicated forms or membership fees involved.

Meet the Dream Team

Karen North

Company Director
Wife to Gary

Karen’s Fun Fact: To help remove carpet indents, put ice cubes directly on the area to shock the fibres.

Gary North

Company Director
Husband to Karen

Gary’s Fun Fact: Use soda water and a damp cloth to help remove red wine before professional cleaning.

Matthew Crabb

Cleaning Technician
5 years with North Star

Matt’s Fun Fact: We only use COLD water to treat a blood stain.

Tony Cavell

Cleaning Technician/Estimator
First Year with North Star

Tony’s Fun Fact: Over wetting your carpet with DIY machinery/chemicals can lead to mold and shrinkage.

From Mess to Success: Uncover the Secrets to a Stress-Free Life in Our Monthly Newsletter!

Exclusive Discounts and Deals
Expert Advice and Time-Saving Tips
Product Recommendations
Inspirational Stories
And much more…

AVAILABLE ONLY TO OUR LOYAL CUSTOMERS

FAQs

Who are the National Carpet Cleaners Association?

The NCCA were first established in 1968 and is the only UK trade association specifically for carpet and upholstery cleaning. The main objective of the association is to establish both the maintenance and high level service standards within our business with the aim to safeguard the reputation of the industry and to protect customers.

Do we have insurance?

Of course we do! We have Public Liability of £2,000,000 and Employers Liability of £10,000,000.

Do we move furniture prior to cleaning?

Yes we are more than happy to do this, however all we ask is that if you have any breakable/fragile objects that these are removed by yourselves.

Do you offer a free quotation?

Yes we offer a free non obligational written survey/quotation identifying any potential issues with your carpets or furnishings prior to cleaning. We also offer over the phone advice with no strings attached.

How long will it take for my carpet to dry?

This depends on the level of soiling and pre staining evident, carpet type, ventilation present but usually anywhere between 2-4 hours.

How often should I have my carpet cleaned?

The trade standard is advised every 12-18 months depending on living conditions/repeat soiling due to family size, pets, smokers etc.